Terms of service

Last updated: October 21, 2026

This website is operated by Shenzhen Sumanqun Trading Co., Ltd. under the Velunavelle brand. These terms concern browsing and using the site; purchases are also covered by our Terms of Purchase.

Responsible Use

Use the site lawfully. Do not attempt unauthorized access, interfere with security or checkout, introduce harmful code, impersonate someone else or submit fraudulent information.

Content and Third Parties

Respect rights in the brand, product content and website materials. Obtain permission where required before reuse. Linked services, including payment and hosting services, may have their own terms and privacy policies.

Availability and Information

We may maintain or update the site and correct errors. Access may be interrupted by maintenance or technical problems. If information about an order appears incorrect, contact us for clarification.

Privacy and Your Rights

Our Privacy Policy describes personal-information handling. These terms do not remove mandatory consumer protections or liabilities that cannot legally be excluded. Updated terms apply prospectively, subject to applicable law.

Contact

Shenzhen Sumanqun Trading Co., Ltd.
Room 702, Hedong Junhao International, Hedong Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong Province,China
Email: support@velunavelle.com
Phone: +86 19067979602