Terms of sale

Last updated: October 21, 2026

These terms describe purchases from Velunavelle, operated by Shenzhen Sumanqun Trading Co., Ltd.. Please review them alongside the shipping, refund and privacy information before ordering.

Orders and Payment

Provide accurate checkout details and use a payment method you are authorized to use. An order may need review for stock availability, payment verification or an obvious technical error. If we cannot fulfill a paid order, the relevant payment will be refunded.

Prices and Product Details

The item price, shipping charge and applicable taxes shown before payment form the checkout total. Prices may change for future orders. Read the material, dimensions and included pieces before choosing; screens and lighting can affect color appearance.

Delivery and Returns

The Shipping Policy explains estimated delivery and charges. The Return & Refund Policy explains product issues, cancellation and refunds.

Your Consumer Rights

Nothing here excludes mandatory consumer rights or liability that cannot legally be excluded. Any applicable mandatory law takes priority over conflicting wording. Contact us about an order before taking further steps so we can help resolve the issue.

Contact

Shenzhen Sumanqun Trading Co., Ltd.
Room 702, Hedong Junhao International, Hedong Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong Province,China
Email: support@velunavelle.com
Phone: +86 19067979602